Myanmar Health Sciences Research Journal
Volume 10, Number 3
TITLE: Quality of antenatal care at outpatient department of Mandalay General Hospital: time utilization and satisfaction among users.
AUTHOR: Than Tun Sein; Khin Mi Mi Lwin ; Mary Krasu; Le Le Win; Saw Lwin; Ko Ko Zaw; Nyo Aung; Thein Hlaing
SOURCE: Myanmar Health Sciences Research Journal. 1998; 10(3): 107-111
ABSTRACT: The study was a hospital-based cross-sectional survey using recording and interviewing techniques. Average waiting time (in minutes) before seeing registration clerk, nurses, laboratory staff and medical doctors, for all first visit and follow-up visit patients, were 10,5,8 and 31 respectively. Average time in contact (in minutes) with registration clerk, nurses, laboratory staff and medical doctors, for all patients, were 2,2,11 and 3 respectively. Among first visit patients, only 21% were told of their body weights, 21% were told of their blood pressures, 66% were told of their urine examination results, and 64% were told of their baby's clinical conditions. Similar figures for follow-up patients were, 29% 26%, 83% and 80% respectively at different service point. The types of service offered and the training and performance of the service providers can be concluded as from being adequate.
SUBJECT HEADINGS: Time-utilization. Prenatal Care.